The Inn at the Tides

I recently spent 2 nights at the Inn At The Tides in Bodega, CA. The place has lovely landscaping and wonderful hotel suites. My friend and I stayed in a lovely room with a great view overlooking the Pacific Coast Hwy and the ocean beyond it. The rooms were neat and clean. Plus, the housekeeping staff were exceptional. They not only made the bed each day, but also returned a Kindle I left in the room after leaving! I was able to contact one of the managers, Evelin, at the front desk, who was gracious and kind, and who made sure to find my Kindle and send it back to me. I cannot tell you how important it is to know that there are still responsible, kind, and reliable staff to respond so promptly and kindly to a guest’s needs! I will certainly be coming back to spend many more visits at the Inn At the Tides when visiting Bodega Bay, CA!! Kudos to the Inn At the Tides, and especially, their wonderful staff! Sincerely, Nichole Hansen

Outdated and in disrepair. The room was not clean. Spider webs, dirt. Bad pillows. HVAC impossible to keep steady or comfortable. Gap on a door causes cold air to flood into the room. Towels had frayed spots and we had to share towels the first night and then they “cleaned” the room and only brought pool towels. We never even bothered because management doesn’t care. Hot tub BLEACHED and RUINED my swimsuit in 1 night, I follow all care instructions from the manufacturer and talked to their rep, this hotel is greedy and refused to correct the situation. Management does not care. The food here is horrendous, outdated retirement home quality. The management only cares about the bottom line. Ghetto repairs, they obviously do not run this place professionally. They’re riding the coat tails of the location. This place is purely disappointing. A few staff are nice. For the most part is classify this location as actual trash. Seriously disappointing that there are enough unwitting first time visitors with low standards that will pay these rates and keep this place thinking it’s ok to act so sub par.

We’ve stayed here often over the years and usually it’s pretty wonderful. When we arrived we were really impressed by the remodeled rooms and the room seemed comfortable. We had a second floor, vaulted ceiling King bed, Bay view room. We arrived 1/1/24. After sundown the room became unbearably cold as we were unable to get the Heat & Glo fireplace or thermostat to work. We called down to the desk two times with no answer. We waited a few minutes, called again and kindly told how to operate the heater - which was turn the thermostat all the way up “to the right”. I informed we did that a few times and still nothing. They quickly agreed send up maintenance- that was about 6:30pm. We grabbed an extra blanket, waited for a few hours and decided to snuggle on the covers around 10pm, to keep warm. No maintenance ever showed to fix the heater. It’s now 6am and it’s freezing. Though I love the upgrade immensely and the cleanliness of the room, I’d rather have heat vs the remodeling. I feel we couldn’t enjoy the room as we typically would due to the cold. I would suggest that they stock extra blankets in the room or a thicker one in case the heater goes out in the winter. This review shouldn’t take away from the fact our encounters with staff were really friendly, just not sure what happened to the maintenance person showing up. We truly value proximity to and from dinner, closeness to a gas station along with the friendly staff we always encounter. For us, the visit was clouded by an uncomfortable, unenjoyable room and that service/maintenance didn’t show to fix as promised.

We had planned a trip to Northern California, so my husband could see the Redwoods. This was our first stop. What a beautiful way to start our vacation! The room was absolutely wonderful, especially the fireplace! The view was spectacular! Our friend had booked our two rooms next to each other, and our room number on the receipt was 0708, but I don't remember if that was our room number or his. The view was the water on one side, and on the other side was a peaceful, pastoral scene of cows and wildlife. Extremely mesmerizing, calming! The restaurant on the hill was very good, just a little pricey. Too bad the other two hotels on the trip were both let downs. This will be a return visit if we're ever in the area again.

This place is way more expensive than what it is worth. We paid almost 500 dollars for one night for a basic hotel room, there were no upgraded features of any kind. We also did not feel welcome at this resort. We kind of felt that the staff was looking down on us when we were trying to check in. The great bay views that are promised online were also very misleading, the hotel is on the opposite side of the highway and not next to the bay like you are lead to believe.

Absolutely worst experience at a hotel that I have ever had in my entire life. The room says it is $259 online, but yet we were charged $409 when we got there and were told that $100 would go back on our card after our stay. Well it is after our stay and my card was charged $100 today and they are saying that $100 will go back on my card. What about the $100 extra cash that I paid??? The customer service is absolutely terrible. From the front desk clerks to the people you call with the phone number online to the general manager who is supposedly the son of the owner who I was told by the front desk is "too old to do anything". The room was mediocre and not at all worth what we paid. The continental breakfast is a joke to the point of we just decided to go elsewhere. They only give you things like muffins and juice otherwise you have to pay for breakfast. The front desk and maintenance guy both told us they don't get paid enough and the front desk girl flat out told us she didn't care. The bathtub was terrible and we didn't feel comfortable using it. The pillows were flat. The view was mediocre from our room with a big tree right in front of the water making it not so great of a view. The general manager said he wasn't going to do anything for us and walked away not caring at all. I will never recommend this place or go back. Do not waste your money here. It's not at all what it looks like online. Extremely disappointed to say the absolute least.